Cookie Policy

Last updated: 24 September 2025

Operator: Hilldan Services Limited (trading as "Resolvio")

125 Ashfield Avenue, Bushey, WD23 4LJ, England · Company No. 16315078 · VAT 497250657

Contact: help@getresolvio.com · +44 7458 107712

This Cookie Policy explains how Resolvio uses cookies and similar technologies on get-resolvio.com.

1. 1) What are cookies?

   Cookies are small text files placed on your device to make websites work, improve performance, and provide analytics and advertising features. We also use similar technologies (pixels, local storage, SDKs) which we refer to collectively as "cookies".

2. 2) Legal basis & consent

   • Strictly necessary cookies are used on the basis of our legitimate interests to deliver the website (e.g., security, session management).
   • Non-essential cookies (analytics, marketing, personalization) are used only with your consent via our cookie banner/preferences. You can withdraw consent at any time (see "Manage your choices" below).

3. 3) Types of cookies we use

   • Strictly necessary: site security (e.g., CSRF), load balancing, session/authentication, cookie-consent storage.
   • Preferences: remember language/region or UI settings.
   • Analytics: help us understand traffic and usage (e.g., pages viewed, dwell time) to improve the service. Data is aggregated where possible.
   • Marketing/ads: measure campaigns and build audiences (e.g., ad pixels). Set only if you accept.

4. 4) Third-party providers

   Depending on your consent, our site may load third-party cookies from providers that support our product and marketing stack. These may include: Google Tag Manager/Analytics, HubSpot (forms/CRM), Stripe (payments), Auth0 (authentication), and advertising platforms (e.g., Meta / Google Ads).

   The exact list of active vendors and purposes is shown in the Cookie Preferences panel (see below). Third-party providers process data under their own policies.

5. 5) Cookies we set (illustrative)

   • __cf_bm, __cfruid (performance/security, session)
   • res_session, res_auth (authentication/session, duration up to session/end of month)
   • cookie_consent (stores your consent choices, up to 6–12 months)
   • Analytics/marketing identifiers (only if consented), typical lifetime 1 day to 13 months

6. 6) Manage your choices

   • Cookie banner / preferences: Use "Cookie Settings" (link in the site footer) to accept, reject or fine-tune categories at any time.
   • Browser controls: You can block or delete cookies via your browser settings. Blocking strictly necessary cookies may break site features.
   • Global Privacy Control (GPC): Where detected, we treat a GPC signal as an opt-out of marketing/advertising cookies.

7. 7) Retention

   Session cookies expire when you close your browser. Persistent cookies last for a defined period (see the Preferences panel) and then automatically expire.

8. 8) Changes

   We may update this policy to reflect changes to our cookies or providers. We'll revise the "Last updated" date and, where required, re-ask for consent.

9. 9) Contact

   Questions about cookies? help@getresolvio.com · +44 7458 107712

   To change your choices now, open Cookie Settings from the site footer.